Hi All.
Henray here, I am part of the PS Enforcers and was on at the time this happened. I will not defend the actions of Smiles and by no means condone it. That being said, Seduction had no right to ban one of our players, he was a new member and was having trouble connecting to the TS server. If she would have taken the time to come to our channel and ask what was up, instead of simply banning him, this episode could have been avoided. I believe this is the reason why there was such unjustified hostility when the WOW members came over to see what happened.
Anyways, I hope we can put this issue behind us.
Henray