RoadRunner wrote:Yep. That is my biggest issue with SMPM. If you can get a hold of them the service is fast and good but if not you may end up waiting for a reply that never comes.
Yea fer sure...I emailed Support, Help, and Albert, even posted in forums, there help online in SMPM is allways empty and there is no phone number phone for them. I'm not happy with the responses. (no response) ecept one email out of 10 or so I sent.
This is what I just sent them...... This is not right....its going on 24 hours now and I still can't run a server. I not happy with this service and I want a complete refund. If I don't receive a full refund I will contact paypal in regards to this matter. I've also been contacted by another server company and they are only asking $70.00 for a 20 player ranked BF 2 server and PROMISE to have it up within an hour for me. Please cancel my account and refund my money in full. Thank You, Steve
If I do get locked into it for a month I'll probably signup witb the other company next month.
The other server company just wrote thsi back to me....
"sure thing. I will have it up in 30 to 60 minutes after receiving
payment. quicker if I know when the money is coming..
It will take a little longer to get BF2CC setup but we have some other tools
available for use while you're waiting for BF2CC to be setup.
Gary
Rapid Gamer, Inc
www.RapidGamer.com"
So It looks good...for the other server compnay